Communications & Engagement

Joyce Avenue and Snell's Park Estates

The project has evolved through a programme of extensive community engagement to ensure the project reflects the needs and aspirations of residents. We first met the community in 2017, holding workshops and walkabouts to identify key issues on the estate, such as antisocial behavior, underused spaces, and poor security. From this, we explored a number of ‘approaches’ to the future of the area, including ‘do nothing’, infill, partial development, and wholesale demolition and rebuild. A 2019 survey of all residents confirmed an overwhelming preference for comprehensive redevelopment, giving the council a clear mandate to pursue this approach.
Joyce Avenue and Snell's Park Estates
Joyce Avenue and Snell's Park Estates
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Key community stakeholders involved included residents, tenant groups, and cultural associations. Specific groups such as the Somali Community Association, the Muslim Cultural Society, and the St John & St James Church of England Primary School were involved in various phases of the consultation. Businesses along Fore Street were also engaged to ensure the redevelopment would meet their requirements. During the process, translators and translated materials were provided to overcome language barriers, reflecting the diversity of the local community. The project team gathered valuable feedback through a combination of exhibitions, door-knocking campaigns, virtual meetings, and surveys. Concerns around safety, housing need, and the provision of green space featured strongly in the conversations. This led to adjustments to building access, new parks and green space, better lighting, and improved passive surveillance. The inclusion of private outdoor space also evolved from resident feedback. The masterplan and every aspect of the design proposals were developed and refined through a further programme of engagement, culminating in a formal ballot in 2021. Based on a turnout of 85%, a full 78% of residents voted in favour of the proposals being delivered through a hybrid planning application.
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