Lucy Smith

Lucy is responsible for delivering a broad portfolio of projects, predominantly around creating place identities, narrative strategies, creative engagement programmes, wayfinding solutions and design concepts. She specialises in creating narratives that communicate user journeys and evidence how people experience places.

She has a large portfolio of experience, including long-term estate regeneration projects where relationships with communities have been developed over a period of significant change. Our engagement approach is participatory and creative, with a focus on resident co-design and the collaborative formation of places. 

Lucy leads the practice effort on Equality, Diversity and Inclusion at board level, and is passionate about creating places that are inclusive for all communities. Outside of HTA she is a Board Director for Freehold – a membership organisation representing LGBTQ+ in the built environment.